Privacy Policy
Last updated: March 7, 2026
Introduction
The Mix Bus ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are based in Australia and comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and location when you book a consultation or express interest in our services.
- Booking Information: Details about your project, scheduling preferences, and session history.
- Files and Media: Audio files, project files, or other materials you upload to our platform for your sessions.
- Communication Records: Records of your communications with us.
- Newsletter Subscriptions: Email address when you subscribe to our mailing list.
How We Use Your Information
We use your personal information to:
- Process and manage your bookings and consultations
- Provide our recording, mixing, mastering, and production services
- Communicate with you about your sessions and projects
- Send booking confirmations and reminders
- Plan travel routes to serve your area (for location interest registrations)
- Send newsletters and updates if you have subscribed
- Improve our services and website functionality
- Comply with legal obligations
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website and services (e.g., email delivery, payment processing).
- Legal Requirements: When required by law or to protect our rights, safety, or property.
- With Your Consent: When you have given us explicit permission to share your information.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Under Australian privacy law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Opt out of marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
Cookies and Analytics
Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Newsletter and Marketing
If you subscribe to our newsletter, we will use your email address to send you updates about The Mix Bus, our services, and occasional articles. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: